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School Support

When it comes to support, we’ve got you covered.

Simply call us, lodge a ticket for a call-back or book a 15 or 30-minute Advanced Booking to troubleshoot a specific predefined concern.

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Parents & Carers

If you are a parent/carer and have a general support enquiry, please contact the Sentral Administrator at your school and lodge a case through your administrator.

Alternatively, if you need help getting started with our Parents App & Portal, please visit our handy FAQ's guide.

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Find out how Sentral can help your school to work smarter and optimise your school's operations.

Make an enquiry today to discuss your needs.

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Call us for all your critical issues and security concerns

If you have a critical issue including a security concern or would like to speak to our local support team to discuss your issue, please call 1800 998 538 between the operating hours of 7:30am – 6:00pm AEST, Monday – Friday. *Note there is no need to lodge a ticket before calling, our support agents will lodge it for you when you call.